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Author Question: Which of the following data collection methods is used by service organizations to gain ... (Read 53 times)

maegan_martin

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  • Posts: 532
on: Jun 29, 2018
Which of the following data collection methods is used by service organizations to gain comprehensive feedback from their employees?
 a. Mystery shopping
  b. Employee reports
  c. Survey methods
  d. Critical incident technique
  e. Experimental field testing

Question 2

Almost all franchising agreements are set up for a specified term, generally from
 a. five to twenty years
  b. one to six years
  c. twenty to forty years
  d. ten to thirty years


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Briannahope

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Reply #1 on: Jun 29, 2018
Answer to Question 1

b

Answer to Question 2

A. Most franchise agreements fall within the range of five to twenty years.


maegan_martin

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  • Posts: 532
Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

peter

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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