Author Question: It is recommended that service organizations make their servicescape decisions after carefully ... (Read 21 times)

maychende · **on:** Jun 29, 2018

It is recommended that service organizations make their servicescape decisions after carefully researching their customer preferences.

Indicate whether the statement is true or false

Question 2

Facing stiff competition from Walmart and K-mart, executives for Target stores have decided to focus on reaching more affluent shoppers and luring them away from traditional department stores. They have already expanded the products and brands they offer to include reasonably priced items by modern design masters. Target hopes to draw more affluent shoppers into its stores through a series of advertising campaigns that are presently in the planning stages. Most of the advertising budget will be directed to ads in regional luxury magazines, which, research shows, are frequently read by affluent individuals. Target managers decide to run magazine ads with very few words, focusing on visuals of the Target logo (the recognizable red ball) and high-end goods sold in their stores. Target is attempting to use an efficient communication that sends a message at a glance, in the form of:
a. image ads.
b. demonstration ads.
c. point-of-purchase ads.
d. comparison ads.