The written information provided in the franchise package to a ...

[rosent76]

The written information provided in the franchise package to a prospective franchisee contains
 a. promotions package only
  b. operations materials only
  c. training and financial information only
  d. promotions package and operations materials

Question 2

Supplementing a service performance involves increasing its divergence.
 
 Indicate whether the statement is true or false

[frankwu0507]

Answer to Question 1

D. Promotions package and operations materials are the two most common types of materials included by the franchisor to a franchisee prospect. However, this is can vary somewhat, depending upon the particular franchise system.

Answer to Question 2

F

[rosent76]

Excellent

[jamesnevil303]

YES! Correct, THANKS for helping me on my review