Author Question: Which of the following refers to performance assessment instruments that capture the core essence of ... (Read 86 times)

ssal

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Which of the following refers to performance assessment instruments that capture the core essence of the phenomenon in question and do so consistently with multiple measures or methods?
 a. reliable and valid measures c. reliable and cost-efficient measures
  b. reliable and effective measures d. None of the above.

Question 2

Corporate objectives are usually stated in terms of all of the following except
 a. sales c. profit
  b. market share d. retention



dyrone

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Answer to Question 1

A
Definition of reliable and valid measures

Answer to Question 2

D
Corporate objectives are usually stated in terms of sales, market share, profit, and cash flow in relation to a given strategic business unit (SBU).



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