_____ of services makes it difficult to gather information. a. ...

[Evvie72]

_____ of services makes it difficult to gather information.
 a. Comparability
  b. Homogeneity
  c. Intangibility
  d. Market transparency

Question 2

When a credit card company uses information about each customer's age, gender, income, and past credit history to find patterns that make customers a poor credit risk, this is an example of _____.
 a. single-source data
  b. data conversion
  c. customer discovery
  d. index of customer saturation

[k.lashomb]

Answer to Question 1

C

Answer to Question 2

C

[Evvie72]

Excellent

[mjenn52]

Wow, this really help