All of the following are possible probing tactics EXCEPT _____. ...

[piesebel]

All of the following are possible probing tactics EXCEPT _____.
 a. repeating the question
  b. asking a neutral question
  c. ignoring the respondent's reply
  d. using a silent probe

Question 2

Which of the following is not part of the systems integration hierarchy?
 a. corporate level c. marketing communications level
  b. marketing level d. elements of the corporate communications mix

[Viet Thy]

Answer to Question 1

C

Answer to Question 2

D
The fourth element in the hierarchy is the marketing communications mix.