Marta works at an information kiosk in an airport and she ...

[JGIBBSON]

Marta works at an information kiosk in an airport and she frequently encounters people who are not native speakers of her first language but to their credit, try to ask questions using it. Given that she will have limited contact with the individuals, she will most likely be able to understand what is being asked if she focuses on _____.
 
  A) indexical characteristics
  B) segmentation effects
  C) lip reading effects
  D) general meaning

Question 2

An employer is interested in learning about the employees in his company. He interviews each of his employees, one at a time, using a short interview. He has conducted which of the following?
 
  a. A stratified sample
  b. A cluster sample
  c. A census
  d. A focus group

[Yixagurpuldink]

Answer to Question 1

D

Answer to Question 2

c

[JGIBBSON]

Wow, this really help

[nyrave]

Thanks for the timely response, appreciate it