The first step in the problem-definition process is to determine ...

[nmorano1]

The first step in the problem-definition process is to determine the unit of analysis.
 
 Indicate whether the statement is true or false

Question 2

Discuss the steps in properly conducting an experiment.

[taylorsonier]

Answer to Question 1

F
This is the further down in the process. The first step is to understand the business situation by identifying key symptoms.

Answer to Question 2

The following steps should be followed:
1) State the problem clearly
2) Formulate a hypothesis
3) Construct an experimental design
4) Formulate mocked-up data and use them to check to see that they meet the specifications in the problem statement
5) Check that the types of experimental results possible can be analyzed by available statistical procedures
6) Perform the experiment
7) Apply statistical analysis procedures to the results to determine whether effects are real
Draw conclusions, paying attention to both internal and external validity