Author Question: Employee skills and knowledge is an example of an operand resource. Indicate whether the statement ... (Read 71 times)

yoooooman · **on:** Jun 29, 2018

Employee skills and knowledge is an example of an operand resource.

Indicate whether the statement is true or false

Question 2

Divertive competition occurs when:
a. retailer A sends its customer to retailer B to purchase any products that A had out-of-stock.
b. the customer buys product A rather than product B, which was the one he/she was shopping for.
c. a retailer intercepts and makes a sale to a customer that normally would have purchased the product at another retail store.
d. the retailer tries to entice the customer to buy a more expensive model or brand than wanted.
e. the customer buys a private label instead of his/her usual brand.