Author Question: The mass merchandising formula is very much driven by low gross margins which means the retailer ... (Read 47 times)

Yolanda · **on:** Jun 29, 2018

The mass merchandising formula is very much driven by low gross margins which means the retailer must keep its cost low resulting in:
a. higher customer service.
b. higher customer satisfaction.
c. lower customer service.
d. lower customer satisfaction.
e. higher customer traffic.

Question 2

The term minority (minority population) is likely to have a very different meaning in the next few decades.

Indicate whether the statement is true or false