Author Question: Entertainment will cease to be important when communicating with consumers in all retailing ... (Read 80 times)

Shelles · **on:** Jun 29, 2018

Entertainment will cease to be important when communicating with consumers in all retailing environments: Consumers will expect excellent service instead.

Indicate whether the statement is true or false

Question 2

Some institutions, such as the military and prisons, deliberately strip individuals of their belongings to erase old identities. This illustrates that:
A) possessions help shape people's identity.
B) people maintain their self-concept irrespective of the situation.
C) people do not attach a lot of meaning to their belongings.
D) people project their identities digitally to form self-concepts.
E) consumers object to the overcommercializati on of contemporary culture.

ladyjames123 · **Reply #1 on:** Jun 29, 2018

Answer to Question 1

F
Entertainment will be especially important when communicating with consumers in all retailing environments - shoppertainment is going to be the norm.

Answer to Question 2

A