Reverse logistics flow requires companies to find innovative ...

[tth]

Reverse logistics flow requires companies to find innovative methods of recovering and recycling products to minimize potential negative impacts on the natural environment.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following is not usually cited as a characteristic that distinguishes services from products?
 a. Inseparability of services
  b. Difficulty of standardization of services
  c. Customer involvement in services
  d. Perishability of services
  e. Tangibility of services

[carlsona147]

Answer to Question 1

True

Answer to Question 2

E

[tth]

Excellent

[bblaney]

Gracias!