Both ocean and airfreight services are subject to the vagaries of nature which can impose delays on transportation services. The providers of these services are facing the issue of::
a. constancy.
b. validity.
c. pressing.
d. reliability.
Question 2
In the _____ approach to a systems supplier's level of service, the service provider and the client company share resources and operational control over the outsourced service.
a. shared
b. commonality
c. evergreen
d. modular
e. turnkey