The manner in which a negotiator approaches concession making is ...

[bb]

The manner in which a negotiator approaches concession making is an important part of every successful negotiation strategy.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

The opportunity to achieve a relatively high level of customer service at low cost is higher in more:
 a. Dispersed markets than in more concentrated markets.
  b. Concentrated markets than in more dispersed markets.
  c. Changing markets than in more stable markets.
  d. Dispersed markets than in more dense markets.
  e. Distant markets than in large regional markets.

[chem1s3]

Answer to Question 1

True

Answer to Question 2

B