In value stream mapping, the flow diagram that depicts the process and shows the times and resources used at each step and the time delay between each step is called a/an _____.
a. anticipated state map
b. future state map
c. ideal state map
d. current state map
e. None of the above.
Question 2
Which of the following statements is a false statement about Hlavacek and McCuistion's channel member selection criteria for technical product sold in industrial markets?
a. Manufacturers should select distributors who carry a rather small array of products.
b. Financial capacity should not be overemphasized; sometimes less well-financed distributors are hungrier.
c. Aggressiveness of the distributor always is a vital criterion.
d. A distributor that is a small business will be able to focus more attention on specific products.
e. A channel member's market coverage should be a criterion.
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back of neck diagram
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