The process of assisting and persuading a prospect to buy a good or service or to act on an idea through the use of person-to-person communication with intermediaries and/or final customers is known as:
a. facsimile.
b. personal selling.
c. placement.
d. publicity.
Question 2
All of the following are characteristics of the post-completion phase of a project except _____.
a. confirm that the final project meets the expectations of management or customers
b. reassign project personnel to other positions or other projects
c. restore any used equipment and facilities to their original status
d. conduct a post-implementation meeting to discuss the strengths and weaknesses of the project
e. identify broad budget, personnel, and resource requirements for future projects
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