Which of the following is true about outsourcing? a. The ...

[gbarreiro]

Which of the following is true about outsourcing?
 a. The strategic use of outside resources to perform activities typically handled by internal staff
  b. It has been around for a long time
  c. Until now, it was restricted to technology
  d. All of the above are true about outsourcing

Question 2

When consumers have the opportunity to be exposed to information about a product, they need to _____ and attend to information.
 A) dispose
  B) perceive
  C) develop attitudes
  D) form memories
  E) recognize problems

[prumorgan]

Answer to Question 1

D
Outsourcing is defined as the strategic use of outside resources to perform activities that are usually handled by internal staff and resources. Outsourcing offers opportunities for strategic alliances for the service industryand even for manufacturing businesses using outside resources to perform activities normally handled by internal staff. Outsourcing has been around for a long time, but until the late 1990s, much of the activity was in the realm of technology. Today, it is present in many domains and prominent in providing activities usually handled by internal staff, such as customer service and billing.

Answer to Question 2

B