The _____ requires the systematic evaluation of the performance ...

[TFauchery]

The _____ requires the systematic evaluation of the performance of individual suppliers and ultimate placement into one of three categories.
 a. twenty/eighty rule
 b. competency staircase approach
 c. improve or else approach
 d. triage approach
 e. zero defects approach

Question 2

General merchandise, single line stores, and specialty stores are so named based on which of the following classification bases?
 a. Ownership of establishments
  b. Size of establishments
  c. Kind of business
  d. Method of consumer contact
  e. Legal form of organization

[underwood14]

Answer to Question 1

d

Answer to Question 2

C