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Author Question: All of the following are examples of external failure costs except _____. a. warranty costs b. ... (Read 79 times)

tth

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on: Jun 29, 2018
All of the following are examples of external failure costs except _____.
 a. warranty costs
 b. replacement of defective products to customers
  c. liability lawsuits
 d. quality planning
 e. loss of customer goodwill

Question 2

_____ centers of excellence are individuals who are internationally recognized for their expertise in a function or an area.
 a. Concentrated
  b. Focused
  c. Charismatic
  d. Virtual


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C.mcnichol98

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Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

C


tth

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  • Posts: 579
Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

jackie

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  • Posts: 324
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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