_____ are incurred following production or after the customer ...

[madam-professor]

_____ are incurred following production or after the customer takes possession.
 a. Inspection costs
 b. Appraisal costs
 c. Internal failure costs
 d. Prevention costs
 e. External failure costs

Question 2

Companies that take a glocalization approach have incorporated all but which of the following dimensions?
 a. The development and communication of a clear corporate vision
  b. The effective management of human resource tools to broaden individual perspectives
  c. The integration of individual thinking and activities into the broad corporate agenda
  d. The fulfillment of orders through diversification

[AmberC1996]

Answer to Question 1

e

Answer to Question 2

D

[madam-professor]

Excellent

[momolu]

Gracias!