Structures in which one market may be structured by product, ...

[Charlie]

Structures in which one market may be structured by product, another by area, are known as:
 a. hybrid structures.
  b. matrix organizations.
  c. little or no formal organizations.
  d. formal structures.

Question 2

Which of the following is not one of the eight key principles of total quality management?
 a. Strive for zero defects.
 b. Define quality in terms of customers and their requirements.
 c. Focus on output rather than process.
 d. Make quality everyone's responsibility.
 e. Stress objective rather than subjective analysis.

[ktidd]

Answer to Question 1

A

Answer to Question 2

c

[Charlie]

Excellent

[komodo7]

Thanks for the timely response, appreciate it