Author Question: A mixed structure of organization means that both customers and clients are involved. Indicate ... (Read 52 times)

SAVANNAHHOOPER23 · **on:** Jun 29, 2018

A mixed structure of organization means that both customers and clients are involved.

Indicate whether the statement is true or false

Question 2

The MBNQA is a competition and implies that a winning organization excels not only in quality management but also in quality achievement.
a. True
b. False
Indicate whether the statement is true or false