The use of a snake diagram is associated with a. Likert scales. ...

[joblessjake]

The use of a snake diagram is associated with
 a. Likert scales.
  b. semantic differential scales.
  c. itemized-rating scales.
  d. Stapel scales.
  e. constant sum scales.

Question 2

In a survey, customers are asked to indicate how important courteous service is by placing an X in the appropriate box. The boxes are labeled as not important, somewhat important, fairly important, and very important.. These labels are
 a. motherhood attributes.
  b. alternatives.
  c. reverse-scaled items.
  d. comparative rating scales.
  e. anchors.

[heyhey123]

Answer to Question 1

b

Answer to Question 2

E

[joblessjake]

Excellent

[parshano]

Gracias!