Which of the following types of statements should be avoided in most interview situations?
a. probing statements
b. clarification statements
c. summarizing statements
d. verbatim playback
Question 2
In the Civil Rights Act of 1991, Section 106,
a. within-group norming was made legal.
b. employers were prohibited from using test scores in hiring decisions.
c. within-group norming was made illegal.
d. employers were prohibited from transforming test scores.
