Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation. Which goals or principles is least important to his training program?
a. overlearning
b. feedback
c. massed training
d. transfer of training
Question 2
The managers of Honex Corporation create a series of activities that will help employees see how the methods learned at the monthly training program can be applied when they return to their work stations. In other words, the managers want to promote the programs ____.
a. transfer of training
b. task-oriented focus
c. feedback assessment
d. critical incidents
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