Ben works at a local hospital. Every day he takes the elevator to his office on the tenth floor. He has noticed that once he steps into the elevator, he looks straight ahead at the elevator door and does not make verbal or eye contact with others.
This behavior is an example of __________.
a. institutionalizatio n
b. social movement
c. path dependency
d. a social norm
Question 2
Rosa is a Guatemalan immigrant. She has learned to speak English and has taken to celebrating traditionally American holidays, such as Thanksgiving and the Fourth of July. Rosa is experiencing __________.
a. discrimination
b. prejudice
c. assimilation
d. segregation
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Contents of Office Policies and Procedures Manual
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