Author Question: Celebration and rewards should come only after the change process is completed in order to keep ... (Read 23 times)

Lisaclaire

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Celebration and rewards should come only after the change process is completed in order to keep people motivated.
 
  Indicate whether the statement is true or false

Question 2

Identifying supporters and opponents, creating a sense of urgency, and presenting disconfirming data are part of:
 
  A. Positive reinforcement
  B. Unfreezing
  C. Refreezing
  D. Secondary articulation



leannegxo

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Answer to Question 1

FALSE

Answer to Question 2

B



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