A major change in clerical work between the early 19th century and the late 20th century was
a. the declining literacy required for clerical work.
b. the need for multiple copies of documents.
c. elimination of potential mobility into management.
d. professionalization of clerical work.
e. the development of clerical work as a full-time job.
Question 2
Which of the following is NOT a reason that native-born white women became the major source of labor supply for clerical jobs in this century?
a. willingness to accept lower pay than men
b. the high status and high pay of clerical work relative to factory and service work
c. they already possessed many of the necessary skills because of increasingly widespread secondary education
d. they generally have better written language skills than men, and thus are better suited to the job
e. immigrants and minority women experienced discrimination in hiring for clerical jobs.
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