Answer to Question 1
e
Answer to Question 2
Creative problem solving begins with a questioning attitude. Next, it is important to gather relevant information. Attempts should be made to avoid getting stuck in mental sets. This can be avoided by asking oneself what is required for the specific type of problem. Next, a person can generate alternatives. Brainstorming is one way to generate alternatives, in which as many alternatives to the problem as possible are generated following these rules: 1) write down as many solutions as possible; 2) suspend judgment; and 3) seek unusual, remote, and weird ideas. Other suggestions for generating alternatives are: setting one's list of alternatives aside for a few days, finding analogies, and thinking outside the box. Sleeping on it can also be helpful in solving a problem. Finally, a creative problem solver tests out the possible solutions.
Rudolf Albert von Kölliker
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