When communication overload gets too extreme an employee might ...

[audragclark]

When communication overload gets too extreme an employee might begin to miss a lot of work or even resign. This method of handling communication overload is known as:
 
  a. omission
 b. queuing
 c. escape
 d. redundancy

Question 2

Dealing with communication overload by prioritizing which information should be dealt with first refers to:
 
  a. omission
 b. escape
 c. queuing
 d. omnibus processing

[EAN94]

Answer to Question 1

c

Answer to Question 2

c

[audragclark]

Wow, this really help

[mcarey591]

Thanks for the timely response, appreciate it