Observation and cognitive processing of behavior occurs during the:
a. performance appraisal review
b. actual performance appraisal evaluation
c. selection of the performance criteria
d. instrument development stage
Question 2
Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:
a. strictness error
b. contrast error
c. the recency effect
d. infrequent observation