Software that builds and maintains an organization's ...

[bcretired]

Software that builds and maintains an organization's customer-related database is known as
 a. customer relationship management (CRM) software
  b. customer self service (CSS) software
  c. sales force automation (SFA) software
  d. supply chain management (SCM) software

Question 2

Which basis of accounting is used for the basic governmental functions of state and local governments?
 
  a. Cash basis of accounting
  b. Modified accrual basis of accounting
  c. Accrual basis of accounting
  d. Regulatory basis of accounting

[vkodali]

Answer to Question 1

A

Answer to Question 2

b

[bcretired]

Thanks for the timely response, appreciate it

[kusterl]

Gracias!