Author Question: After Brenda failed to respond to two invoices, Dylan terminated her treatment. When Brenda called ... (Read 67 times)

jho37 · **on:** Jul 6, 2018

After Brenda failed to respond to two invoices, Dylan terminated her treatment.
When Brenda called to give his office her new address and make her next
appointment, she was devastated to learn that her case had been closed.

How could
Dylan have avoided this situation?
A. Dylan should have made more effort to obtain closure with Brenda.
B. Dylan should have left the decision to terminate up to Brenda.
C. Dylan should have insisted that Brenda pay the first invoice in full.
D. Dylan should have considered whether to treat Brenda pro bono.

Question 2

An empty chair exercise may bring up a clinician's personal issues. Which response
would fit within a supervisor's role?

A. Suggest ways that the clinician might work with the exercise independently.
B. Schedule a debriefing session to explore these personal issues later.
C. Set the expectation that the clinician strictly keep personal and clinical issues
separate.
D. Encourage the clinician to raise personal concerns as a way of deepening the
supervisory bond.