Answer to Question 1
Answer: D
Explanation: Most organization members trust decision makers to a degree, so individual decisions do not usually suffer from feelings that the decision maker is not honest or rational. Similarly, it is assumed that the decision maker applied some kind of analytical skill to the situation. The primary worry for most organization members is that the decision maker did not get diverse enough viewpoints to make the decision.
Answer to Question 2
Answer: A
Explanation: Seeking diverse views provides no guarantee of a perfect answer for a problem. A decision maker seeking an easy way out is not likely to find agreement among diverse opinions, so universal agreement is also wrong. People with very different perspectives are highly unlikely to supply conventional wisdom in a situation, so that choice can be eliminated as a correct response. That leaves fresh perspectives as the correct answer choice, as fresh perspectives from diverse viewpoints can be surprising and very instructive to a decision maker, providing ideas that she or he would never have been able to come up with on his or her own.
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