« previous next »

Author Question: W. Edwards Deming's ideas about quality and management were first embraced by Japanese companies. ... (Read 78 times)

vicotolentino

  • Hero Member
  • *****
  • Posts: 552
on: Jul 6, 2018
W. Edwards Deming's ideas about quality and management were first embraced by Japanese companies.
 
  Indicate whether the statement is true or false.

Question 2

Deming's total quality management system largely ignored the needs of customers.
 
  Indicate whether the statement is true or false.
Fundamentals of Management: Essential Concepts and Applications ¦ Robbins, Coulter, De Cenzo ¦ 10th Edition
Buy Test-Bank


billybob123

  • Sr. Member
  • ****
  • Posts: 336
Reply #1 on: Jul 6, 2018
Answer to Question 1

Answer: TRUE
Explanation: Deming's ideas were first adopted by Japanese companies. When these companies began to outperform American companies, U.S. organizations began to take notice of them.

Answer to Question 2

Answer: FALSE
Explanation: Instead, Deming's TQM system focused almost exclusively on responding to the expectations and needs of the customer.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

The average adult has about 21 square feet of skin.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

A controlled fire being set as part of ecosystem management in Jasper National Park. A controlled fire being set as part of ecosystem management in Jasper National Park.
As China has embraced its version of capitalism, wealth has grown, as has consumption. Luxury goods ... As China has embraced its version of capitalism, wealth has grown, as has consumption. Luxury goods ...
Waste Generation and Management Waste Generation and Management
Financial Management: Core Concepts Financial Management: Core Concepts
Data management questions Data management questions
MANAGEMENT ACCOUNTING MANAGEMENT ACCOUNTING
Video: Acid-base imbalances - respiratory acidosis and alkalosis

For a complete list of videos, visit our video library