The quantitative approach to management was largely used to ...

[jCorn1234]

The quantitative approach to management was largely used to improve ________.
 
  A) productivity
  B) efficiency
  C) decision making
  D) planning

Question 2

Which of the following is most closely associated with making the workplace more humane?
 
  A) the classical approaches
  B) the human relations movement
  C) the Hawthorne studies
  D) the general administrative theory

[allisonblackmore]

Answer to Question 1

Answer: C
Explanation: Though they certainly could be applied to productivity, efficiency, or planning, quantitative studies at Ford Motor Company and elsewhere were used primarily to improve the quality of decision making, causing this choice to be the correct response.

Answer to Question 2

Answer: B
Explanation: Classical approaches to management such as the general administrative theory as presented by Fayol and Weber were more concerned with what constituted good management than humane management. The Hawthorne studies were strictly behavioral and looked for productivity factors, not improvements in understanding workers as individuals. That approach, of paying attention to what made employees tick, was championed by the human relations movement.