Why is innovation a key component of a manager's job in today's business environment?
A) Innovation keeps employees on their toes.
B) Innovation gives companies a fresh image without changing much real substance.
C) New approaches are always superior to old approaches.
D) Innovation efforts are needed in all types of organizations.
Question 2
Which of the following did a Gallop poll find to be the most important variable in employee productivity?
A) pay level
B) quality of the employee-supervisor relationship
C) quality of the workplace environment
D) the benefits that employees enjoyed