A manager in an organization has four team members on the team ...

[jessicacav]

A manager in an organization has four team members on the team she manages. Jill is her strongest performer on the team and Allen, Suzette, and Bill are the weakest performers on the team.
 
  To improve productivity, the manager spends most of her time with Jill. What is the most likely outcome of this management decision?
  A) Productivity will stay the same.
  B) Productivity will decrease.
  C) Productivity will increase significantly.
  D) Productivity will increase slightly.

Question 2

Forgiveness is enhanced in organizations when managers (1) associate the outcomes of the organization (e.g., its products and services) with a higher purpose that provides personal meaning for organization members,
 
  and (2) maintain flexible standards and communicate the fact that forgiveness is synonymous with tolerance for error. Which statements are correct?
  A) Only statement 1
  B) Only statement 2
  C) Statements 2 and 3
  D) None of the statements

[vickybb89]

Answer to Question 1

Answer: C
Explanation: A) Incorrect. Identifying people's strengths and then building on them creates more benefit than identifying weaknesses and trying to correct them. For this reason, managers who spend more time with their strongest performers achieve double the productivity.
B) Incorrect. Identifying people's strengths and then building on them creates more benefit than identifying weaknesses and trying to correct them. For this reason, managers who spend more time with their strongest performers achieve double the productivity.
C) Correct. Identifying people's strengths and then building on them creates more benefit than identifying weaknesses and trying to correct them. For this reason, managers who spend more time with their strongest performers achieve double the productivity.
D) Incorrect. Identifying people's strengths and then building on them creates more benefit than identifying weaknesses and trying to correct them. For this reason, managers who spend more time with their strongest performers achieve double the productivity.

Answer to Question 2

Answer: A
Explanation: A) Correct. Forgiveness is not tolerance for error, but a willingness to accept the error and move forward. The association of outcomes with a higher purpose replaces a focus on self with a focus on a higher objective.
B) Incorrect. Forgiveness is not tolerance for error, but a willingness to accept the error and move forward.
C) Incorrect. Forgiveness is not tolerance for error, but a willingness to accept the error and move forward.
D) Incorrect. Forgiveness is not tolerance for error, but a willingness to accept the error and move forward.