During a team meeting, Julie tells Eric that his behavior seems ...

[clmills979]

During a team meeting, Julie tells Eric that his behavior seems insensitive to the needs of the other members of the team. What kind of feedback is this and why?
 
  A) Good feedbackThis provides an emotional release for Julie.
  B) Poor feedbackJulie's action has focused on sharing ideas and information rather than the behavior.
  C) Poor feedbackJulie's action has focused on inferences and judgments rather than observations and descriptions.
  D) Good feedbackJulie's action has focused on the behavior rather than the person.
  E) Poor feedbackJulie's action has focused on observations and descriptions rather than inferences and judgments.

Question 2

Personal confrontations, emotional displays, and humor are more likely to be accepted in which cultures?
 
  A) Ascription versus achievement
  B) Universalism versus particularism
  C) Affective versus neutral
  D) Specificity versus diffuseness

[beccamahon]

Answer to Question 1

Answer: C
Explanation: A) Incorrect. Good feedback focuses on giving information that is valuable to the receiver, not merely that which provides an emotional release to the feedback giver.
B) Incorrect. Good feedback focuses on sharing ideas and information.
C) Correct. Julie does not provide the details of the behavior itself, only her judgment about its appropriateness.
D) Incorrect. Julie does not provide the details of the behavior itself, only her judgment about its appropriateness.
E) Incorrect. Good feedback DOES focus on observations rather than inferences.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Personal confrontations, emotional displays, and humor are going to be more accepted in cultures where emotion is freely expressed and accepted. This is called an affective culture.
B) Incorrect. Personal confrontations, emotional displays, and humor are going to be more accepted in cultures where emotion is freely expressed and accepted. This is called an affective culture.
C) Correct. Personal confrontations, emotional displays, and humor are going to be more accepted in cultures where emotion is freely expressed and accepted. This is called an affective culture.
D) Incorrect. Personal confrontations, emotional displays, and humor are going to be more accepted in cultures where emotion is freely expressed and accepted. This is called an affective culture.