Nine principles were provided on how to develop empowerment in ...

[saliriagwu]

Nine principles were provided on how to develop empowerment in employees. Explain five of these principles and provide an example of each principle.
 
  What will be an ideal response?

Question 2

There are 10 rules of thumb involved in engaging employees effectively. Explain the following rule in more depth and provide an examples: Be consistent.
 
  What will be an ideal response?

[djofnc]

Answer to Question 1

Answer: The nine principles are (1) Articulate a clear vision and goals: Create a picture of a desired future by identifying specific strategies that will lead to the vision; (2) Foster personal mastery experiences: Assign simple tasks before difficult tasks and incrementally expand job responsibilities; (3) Modeling: Point out other people who have succeeded and establish a mentor relationship; (4) Provide support: Praise, encourage, express approval, and reassure; (5) Create emotional arousal: Foster activities to encourage friendship formation and foster attributes of recreation in work: clear goals, effective score keeping and feedback systems, and out-of-bounds behavior; (6) Provide necessary information: Provide task-relevant and technical information and clarify effects of actions on customers; (7) Provide necessary resources: Provide training and development experiences, technical and administrative support, and needed time, space, and equipment; ( Connect to outcomes: Provide a chance to interact directly with those receiving the service/output, authority to resolve problems on the spot, and immediate, direct feedback on results; (9) Create confidence: Exhibit reliability, consistency, fairness, personal concern, honestly, and competence. See Table 8.5 for additional information.

Answer to Question 2

Answer: Being consistent in employee engagement means that delegation should be a continuous process, not just when the manager is overworked, and that managers should delegate both pleasant and unpleasant tasks.