An attitude that lends itself to such meanings as happiness, ...

[michelleunicorn]

An attitude that lends itself to such meanings as happiness, frivolity, mischievousness, finding
  agreeable things, or being festive with a lighter approach is referred to as being
 
  A) self-assessed. B) subjective.
  C) perception-based. D) serendipitous.

Question 2

What can management do to create a more ethical culture within an organization?
 
  What will be an ideal response?

[jointhecircus]

Answer to Question 1

D

Answer to Question 2

To create a more ethical culture, management can take a number of steps.
a) Management can be a visible role model. Employees will look to top management behavior as a benchmark for defining appropriate behavior.
b) Management can also communicate ethical expectations. Ethical ambiguities can be minimized by creating and disseminating an organizational code of ethics. It should state the organization's primary values and the ethical rules that employees are expected to follow.
c) Management can also provide ethical training. Training sessions can be used to reinforce the organization's standards of conduct, to clarify what practices are and are not permissible, and to address possible ethical dilemmas.
d) Management can visibly reward ethical acts and punish unethical ones. Performance appraisals of managers should include a point-by-point evaluation of how his or her decisions measured against the organization's code of ethics. Appraisals must include the means taken to achieve goals as well as the ends themselves.
e) Finally, the organization needs to provide formal mechanisms so that employees can discuss ethical dilemmas and report unethical behavior without fear of reprimand. This might include creation of ethical counselors, ombudsmen, or ethical officers.