Answer to Question 1
B
Explanation: B) Once you've done your planning and developed a strategy, you're ready to begin defining with the other party the ground rules and procedures of the negotiation itself. Points, such as, who will do the negotiating, where will it take place, what time constraints, if any, will apply, are discussed during the definition of ground rules step.
Answer to Question 2
A virtual organization is typically a small, core organization that outsources major business functions. In structural terms, the virtual organization is highly centralized, with little or no departmentalization . In essence, managers in virtual structures spend most of their time coordinating and controlling external relations, typically by way of computer-network links.
The major advantage of the virtual organization is its flexibility, which allows individuals with an innovative idea and little money to successfully compete against larger corporations.
A major drawback of virtual organizations is that they are in a state of perpetual flux and reorganization, which means roles, goals, and responsibilities are unclear: This sets the stage for political behavior. In a virtual organization, cultural alignment and shared goals can be lost because of the low degree of interaction among members. Team members who are geographically dispersed and communicate only intermittently find it difficult to share information and knowledge, which can limit innovation and slow response time.