Elsa joined her new law firm expecting to participate in exciting ...

[yoooooman]

Elsa joined her new law firm expecting to participate in exciting environmental law cases, and cutting edge research.
 
  After one month at the firm she still hasn't been assigned a case and spends most of her time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Elsa?
  A) prearrival
  B) encounter
  C) metamorphosis
  D) post-encounter
  E) post-arrival

Question 2

Who built on Lewin's three-step model to create a more detailed approach for implementing change?
 
  A) John Kotter
  B) David McClelland
  C) Douglas Surber
  D) Lawrence Summers
  E) Henry Mintzberg

[kingfahad97]

Answer to Question 1

B
Explanation: B) On entry into the organization, the new member enters the encounter stage and confronts the possibility that expectations, about the job, co-workers, the boss, and the organization in general, may differ from reality. Elsa is in the encounter stage.

Answer to Question 2

A
Explanation: A) John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Kotter began by listing common mistakes managers make when trying to initiate change. Kotter then established eight sequential steps to overcome these problems.