James and Neung are negotiating a purchase from Neung's Tai ...

[mpobi80]

James and Neung are negotiating a purchase from Neung's Tai corporation. James notices that Neung is very quiet.
 
  Rather than assume that Neung is upset at how the negotiations are going, James continues to discuss the details of how the purchase will ensue. Finally James closes the deal and later learns that Neung's quiet moments were respectful moments to allow James to reveal his deal. Which strategy did James use to succeed?
  A) assume certain universal similarities
  B) emphasize description rather than interpretation
  C) practice empathy
  D) assume differences until similarity is proven
  E) treat interpretations as a working hypothesis

Question 2

Teams should be used when tasks are interdependent.
 
  Indicate whether the statement is true or false

[sailorcrescent]

Answer to Question 1

B
Explanation: B) James continued to emphasize the description of the deal, rather than interpret Neung's behavior. Interpreting or evaluating what someone has said or done draws more on your own culture and background than on the observed situation. So delay judgment until you've had sufficient time to observe and interpret the situation from the differing perspectives of all concerned.

Answer to Question 2

TRUE
Explanation: Using teams makes sense when there is interdependence between tasksthe success of the whole depends on the success of each one, and the success of each one depends on the success of the others.