Meg has exceeded her budget by at least 200 every month for the ...

[melina_rosy]

Meg has exceeded her budget by at least 200 every month for the last three months. After recognizing that this is a problem, she decides to use the rational decision-making model to decide what to do.
 
  What should be the next step she should take, if she follows this model?
  A) determine what criteria she needs to take into account when making her decision
  B) choose a method to cut her expenses
  C) implement some other method of budgeting
  D) come up with different ways that would either reduce her expenses or increase her income
  E) evaluate different ways that she could use to either reduce her expenses or increase her income

Question 2

Diane Marshall is an office manager. Her awareness of her own and others' emotions is almost nil. She's moody and unable to generate much enthusiasm or interest in her employees. She doesn't understand why employees get upset with her.
 
  She often overreacts to problems and chooses the most ineffectual responses to emotional situations. Diane has ________.
  A) high self-serving bias
  B) low emotional dissonance
  C) low confirmation bias
  D) high cognitive dissonance
  E) low emotional intelligence

[Natalie4ever]

Answer to Question 1

A
Explanation: A) The rational decision-making model follows a six-step process. The steps are: 1. Define the problem; 2. Identify the decision criteria; 3. Allocate weights to the criteria; 4. Develop the alternatives; 5. Evaluate the alternatives; 6. Select the best alternative. Mel needs to apply step two by determining the decision criteria, or what she needs to take into account.

Answer to Question 2

E
Explanation: E) Emotional intelligence or (EI) is a commonly accepted term based on three factors: a person's ability to (1 ) be self-aware (to recognize her own emotions when she experiences them), (2 ) detect emotions in others, and (3 ) manage emotional cues and information.