Author Question: Rashid is dissatisfied at work. He feels he is paid too little and asked to do too much. To ... (Read 22 times)

MGLQZ

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Rashid is dissatisfied at work. He feels he is paid too little and asked to do too much.
 
  To compensate for his perceived unjust pay, he regularly takes work supplies home for personal use, such as computer ink cartridges, staplers, and reams of paper. Rashid's behavior is an example of ________.
  A) employee OCB
  B) customer satisfaction
  C) absenteeism
  D) turnover
  E) work place deviance

Question 2

What are the three generally accepted constructs of decision making each of us employs to make determinations?
 
  A) rational decision making, bounded rationality, and intuition
  B) escalation of commitment, risk aversion, and hindsight bias
  C) utilitarianism, rights, and justice
  D) expertise, creative-thinking skills, and intrinsic task motivation
  E) distinctiveness, consensus, and consistency


paavo

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Answer to Question 1

E
Explanation: E) Rashid's behavior is a manifestation of work place deviance, in which workers who don't like their jobs get even somehow. Organizational citizenship behavior is not reflected in this example. There is no mention of Rashid's customers in the example. Rashid goes to work and the example does not mention him looking for a new job.

Answer to Question 2

A
Explanation: A) In OB, there are three generally accepted constructs of decision making each of us employs to make determinations: Rational Decision Making, Bounded Rationality, and Intuition.



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