According to the two-factor theory, which of the following factors is most likely to create job satisfaction?
A) improving working conditions
B) assuring job security
C) appreciating a job well done
D) improving the quality of supervision
E) changing company policies
Question 2
Steve is unhappy with his job. He takes every possible vacation and sick day and sometimes shows up late for work. He is expressing his dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) social voice
E) neglect