« previous next »

Author Question: The common characteristic of manufacturing jobs is that they require substantial interaction with an ... (Read 90 times)

strangeaffliction

  • Hero Member
  • *****
  • Posts: 660
on: Jul 6, 2018
The common characteristic of manufacturing jobs is that they require substantial interaction with an organization's customers.
 
  Indicate whether the statement is true or false

Question 2

Which of the following is the term used for the strength with which individuals experience emotion?
 
  A) emotional dissonance
  B) affect intensity
  C) emotional labor
  D) positivity offset
  E) emotional intelligence
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
Buy Test-Bank


dudman123

  • Sr. Member
  • ****
  • Posts: 304
Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE
Explanation: The common characteristic of service jobs is that they require substantial interaction with an organization's customers. Many an organization has failed because its employees failed to please customers.

Answer to Question 2

B
Explanation: B) Affect intensity is defined as the individual differences in the strength with which individuals experience their emotions. Affectively intense people experience both positive and negative emotions more deeply: when they're sad, they're really sad, and when they're happy, they're really happy.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

Fatal fungal infections may be able to resist newer antifungal drugs. Globally, fungal infections are often fatal due to the lack of access to multiple antifungals, which may be required to be utilized in combination. Single antifungals may not be enough to stop a fungal infection from causing the death of a patient.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

The Common Pochard, Aythya ferina, is a medium-sized diving duck. The Common Pochard, Aythya ferina, is a medium-sized diving duck.
Common Speedwell Common Speedwell
Common Abbreviations and Symbols Used by Massage Therapists Cont Common Abbreviations and Symbols Used by Massage Therapists Cont
The hand on the right exhibits the orange-tinged skin characteristic of carotenodermia The hand on the right exhibits the orange-tinged skin characteristic of carotenodermia
Common Methods of Contraception Common Methods of Contraception
Staphylococcus epidermidis, a common colonizer of human skin. Staphylococcus epidermidis, a common colonizer of human skin.
Video: Energy inputs and release in glycolysis Animation

For a complete list of videos, visit our video library