« previous next »

Author Question: The common characteristic of manufacturing jobs is that they require substantial interaction with an ... (Read 50 times)

strangeaffliction

  • Hero Member
  • *****
  • Posts: 660
on: Jul 6, 2018
The common characteristic of manufacturing jobs is that they require substantial interaction with an organization's customers.
 
  Indicate whether the statement is true or false

Question 2

Which of the following is the term used for the strength with which individuals experience emotion?
 
  A) emotional dissonance
  B) affect intensity
  C) emotional labor
  D) positivity offset
  E) emotional intelligence
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
Buy Test-Bank


dudman123

  • Sr. Member
  • ****
  • Posts: 304
Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE
Explanation: The common characteristic of service jobs is that they require substantial interaction with an organization's customers. Many an organization has failed because its employees failed to please customers.

Answer to Question 2

B
Explanation: B) Affect intensity is defined as the individual differences in the strength with which individuals experience their emotions. Affectively intense people experience both positive and negative emotions more deeply: when they're sad, they're really sad, and when they're happy, they're really happy.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

ACTH levels are normally highest in the early morning (between 6 and 8 A.M.) and lowest in the evening (between 6 and 11 P.M.). Therefore, a doctor who suspects abnormal levels looks for low ACTH in the morning and high ACTH in the evening.

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

Amoebae are the simplest type of protozoans, and are characterized by a feeding and dividing trophozoite stage that moves by temporary extensions called pseudopodia or false feet.

Did you know?

The heart is located in the center of the chest, with part of it tipped slightly so that it taps against the left side of the chest.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Dinoflagellates of the supergroup Alveolata and their characteristic alveoli. Dinoflagellates of the supergroup Alveolata and their characteristic alveoli.
Indirect Interaction (Foodwebs) Indirect Interaction (Foodwebs)
Like humans, monkeys need interaction to thrive. Those raised in isolation are unable to interact ... Like humans, monkeys need interaction to thrive. Those raised in isolation are unable to interact ...
Common phlebotomy issues. Common phlebotomy issues.
Common Abbreviations and Symbols Used by Massage Therapists Cont Common Abbreviations and Symbols Used by Massage Therapists Cont
Structures of four common types of DNA-binding motifs from eukaryotic transcription factors Structures of four common types of DNA-binding motifs from eukaryotic transcription factors
Video: Stimulus (introduction)

For a complete list of videos, visit our video library