Individuals will be more motivated to reduce dissonance when the ...

[serike]

Individuals will be more motivated to reduce dissonance when the attitudes are important or when they believe the dissonance is ________.
 
  A) directly related to their pay
  B) the work of a disgruntled coworker
  C) they are in control of the dissonance
  D) their supervisor is showing favoritism
  E) completely out of their control

Question 2

Kathryn expresses her anger against her supervisor for denying her a well-deserved promotion. Which of the following terms best describes the intense feelings that she directs at him?
 
  A) affect
  B) cognition
  C) moods
  D) emotional labor
  E) emotions

[tuate]

Answer to Question 1

C
Explanation: C) Even though dissonance cannot be totally avoided, having control within the situation can aid someone who is experiencing and/or addressing the level of the dissonance.

Answer to Question 2

E
Explanation: E) Emotions are intense feelings that are directed at someone or something. Emotions are reactions to a person (seeing a friend at work may make you feel glad) or an event (dealing with a rude client may make you feel angry).