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Author Question: Individuals will be more motivated to reduce dissonance when the attitudes are important or when ... (Read 28 times)

serike

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on: Jul 6, 2018
Individuals will be more motivated to reduce dissonance when the attitudes are important or when they believe the dissonance is ________.
 
  A) directly related to their pay
  B) the work of a disgruntled coworker
  C) they are in control of the dissonance
  D) their supervisor is showing favoritism
  E) completely out of their control

Question 2

Kathryn expresses her anger against her supervisor for denying her a well-deserved promotion. Which of the following terms best describes the intense feelings that she directs at him?
 
  A) affect
  B) cognition
  C) moods
  D) emotional labor
  E) emotions
Essentials of Organizational Behavior ¦ Robins, Judge ¦ 14th Edition
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tuate

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Reply #1 on: Jul 6, 2018
Answer to Question 1

C
Explanation: C) Even though dissonance cannot be totally avoided, having control within the situation can aid someone who is experiencing and/or addressing the level of the dissonance.

Answer to Question 2

E
Explanation: E) Emotions are intense feelings that are directed at someone or something. Emotions are reactions to a person (seeing a friend at work may make you feel glad) or an event (dealing with a rude client may make you feel angry).


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