A manager remarks, In the problem-solving climate, it is important for the initiator's comment to be brief and to the point. The longer the opening statement, the longer it will take the two parties to work through their problem. What should y
A) You should agree.
B) You should disagree because clearly it is important to get all your feelings out in the opening statement so the responder knows where you stand. The longer the problem statement is, the more complete it is.
C) You should disagree because the initiator should ask for suggestions of acceptable alternatives.
Question 2
If you present a problem to someone, and he/she gets the general drift of your message but fails to comprehend how serious the problem is to you, what should you do?
A) Forget about it because that person will never change
B) Accept it because he/she did hear your message
C) Persist until the problem is recognized
D) Increase the level of conflict by forcing the issue
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